Returns & Refund Policy

Refund Policy 

If for any reason you are not satisfied with any of Oatis & Honey's products, we will gladly accept your timely return of unused, unwashed, or defective items within 30 days of your purchase with us.

We want you to love your order from Oatis & Honey. If for any reason you are not satisfied with your purchase, we will gladly accept your timely return of our products as long as they have not been worn, washed, tags removed or out of packaging. Returned items must include the packaging and tags and be in the same condition as when it was received. Items returned in unsalable condition may be subject to a restocking fee of $10 may apply if unable to resell the product in its packaging if its not deemed defective by Oatis & Honey. 

The buyer is also responsible for all postage costs and fees for returning the item for refund and/or exchange. Exchanges can only happen when Oatis & Honey are satisfied the item hasn't been used, worn or washed by the item and can be returned in its original condition at time of purchase. 

We have made the returns process as easy as we can - If you need any assistance or have any questions relating to returning an item, please don't hesitate to contact us on contact@oatisandhoney.com.au

Our returns policy is 30 days for an exchange or refund. As long as you contact us within the 30-day return period and your product is in a saleable condition with its original labels and packaging, we’re happy to offer an exchange or refund on your product. Please note, this excludes any initial delivery costs.

We will process your refund, return or exchange within 10 days of receiving the returned goods.

Return shipping is the responsibility of the customer.